I signed up with the Accounting Crew following a recommendation from a trusted friend. There was an initial face-to-face meeting about setting up my company, VAT, etc. where I was very impressed. They have been very helpful and answer my queries promptly. Iâ€™ve found them to be both knowledgeable and approachable. Iâ€™ve been so impressed that Iâ€™ve recommended them to another first-time contractor, whoâ€™s signed up.
A Aujla, AJSR Limited, February 2016
I'd like to thank Accounting Crew and you personally for all the work. Registering and running a ltd company looked very confusing and a bit scary, but thanks to you (Jacqui Till) it's been a very smooth experience. I'm a very happy client and would recommend you even if there would be no rewards. Thank you"
G Skalinskii, UNDEFINED IO Limited , August 2016
I was with my previous accountant for about 4 months, but I didnâ€™t feel I was getting value for money. Some of the advice was confusing and I was often left waiting for days for a call back. I recently changed my accounting service to The Crew after I saw an ad in a monthly contractor publication. It seemed a bit â€˜too good to be trueâ€™ at first and I wasnâ€™t sure I wanted the hassle of moving my accountancy service so soon after starting my business, but I decided to have a look into it.
Darryl contacted me almost immediately and explained, very clearly, The Crewâ€™s offerings, pricing (including very attractive introductory offer and price guarantee) and commitment to customer service. Darryl clearly knows his business and gave me some great advice. He also made me realise that my current provider (who I was paying a premium for) werenâ€™t doing a lot of things The Crew do as standard - such as submitting VAT returns directly on my behalf. I was still a little concerned about the â€˜switchâ€™ process, but Darryl clearly informed me of what everyoneâ€™s responsibilities were, what info was required and estimated timelines for everything. Suffice to say, the move was seamless and was just three or four emails / calls in total.
The customer service demonstrated has been exceptional and not something Iâ€™m used to receiving in the UK! I feel like The Crew care about myself and my business which is huge plus. Also, the â€˜Crew Sheetâ€™ is awesome and very user friendly. The sheet provided by my last provider was very difficult and time consuming to use. The online tools are really useful as well.
If you are thinking of changing accountancy provider, but are worried about the hassle - donâ€™t be. Itâ€™s one of the best decisions I have made for my business this year!"
D Garden, KMG Innovation Limited
As a new contractor, I relied upon recommendations for an accountant as it was a service I'd previously not utilised. I subsequently had conversations with numerous accountancy firms, but instinctively felt drawn towards The Accounting Crew due to the friendly, impartial advice and follow-up correspondence. However, when I started actively working with them I really began to appreciate their true value ... a very professional organisation who offer an extremely efficient, personalised and friendly service, in addition to exemplary support. Thank you @ The Crew!"
M Butler, Mainstay Security Ltd, February 2016